How to install and activate BNESIM X 4G LTE SIM card into your mobile device

If you have purchased BNESIM X 4G LTE SIM card, you will need to follow a few simple steps in order to install it into your Apple or Android device.

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GOT QUESTIONS?

Do I need a Wi-Fi connection to go through the activation process?

Yes, you need to be connected to a Wi-Fi network to go through the activation process. Once your SIM is active, you can disable the Wi-Fi and use your data connection.

I lost the card with my SIM’s activation code. What do I do?

If you have lost your activation code, you need to get in touch with our Customer Support. You may do so by calling 888 from the BNESIM app, or you can hit the LIVE SUPPORT CHAT at the bottom of the Self Care main page. You can also drop us an email at [email protected].

I am following the in-app SIM installation guide, but I can’t find the settings on my phone.

Unfortunately, the name of the settings vary from phone to phone, and it takes a little creativity to figure out what might be the right setting 🙂 Anyway, if you need help figuring out what to tap, get in touch with us, and we’ll be happy to help.

Got more questions?

Find your answers on our FAQs page or contact us.

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